Information about passenger fares
Passenger fare
Boarding fares vary depending on section and class. Please check the passenger fare table for details.
Reservation
For reservations, please call the number below.
Kagoshima 099-225-1551
Weekdays 08:30-17:00
Saturday 08:30-12:00
Closed on Sundays, holidays, year-end and New Year holidays (12/31-1/3)
Tokyo 03-3511-3750 / Okinawa 098-862-8774
Weekdays 09:00-17:00
Closed on Saturdays, Sundays, and public holidays
Reservations for both passengers and vehicles can only be made by phone (☎ 1-8-30) from 099:225 a.m. on the same day one month before boarding date. (If the same day one month ago is a holiday, reservations will begin on the next business day. The number of seats is limited, so if the seats are full, you may not be able to make a reservation.)
If there is no same day in the previous month
Boarding date: March 3th, March 29th, March 3st → Reservation reception date: March 30st
Boarding date: May 5st → Reservation reception date: May 31st
Boarding date: May 7st → Reservation reception date: May 31st
Boarding date: October 10st → Reservation reception date: October 31st
Boarding date: October 12st → Reservation reception date: October 31st
*However, if there is a February 2th day in a leap year, the start date for applications for boarding on March 29th will be February 3th.
child fare
Children (children enrolled in elementary school)
Half price of regular adult fare and fees.
Children (children over 1 year old who are not enrolled in elementary school)
When accompanied by an adult on the same sector, only one person per adult can sleep for free (sleeping together).
If there are more than 1 child, regular child fares and charges will apply for each child.
*If a child in question occupies a seat alone, regular child fares and charges will apply.
*If children aged 1 year or older who are not enrolled in elementary school are boarding the ship without an adult or as part of a group, regular child fares and charges will apply.
Children under 1 year old
Free
Private cabin rental fee
Cabin charter fee: 50% of normal adult fare x number of unused seats
*If a "Special Class/1st Class" cabin is used by fewer than the capacity, a "private cabin fee" will be required in addition to the fare for the relevant section (sharing a room is not possible).
Various discount fares
㊟1: Fares and charges are calculated separately (fraction of less than XNUMX yen after discount will be rounded up).
㊟2: Discounts cannot be applied multiple times.
㊟3: No discount is applied to the bunker price fluctuation adjustment fee.
General round trip discount (target: passenger fares)
Applicable to round trips within 14 days between Kagoshima and Amami Islands/Okinawa Main Island, and between Amami Islands and Okinawa Main Island in the same sector and in the same class, a 1% discount will be applied to the return fare. (Not applicable for round trips between the Amami Islands and Okinawa Main Island). *Validity period: 14 days from the outbound boarding date
Round-trip discount from the island (applicable to 2nd class fares)
Applicable only to 14nd class round trips within 2 days on the same sector between Amami Islands/Okinawa Main Island ⇔ Kagoshima, the return fare will be 3% off (*must be purchased at the departure point at the same time. Special) , not applicable to 1st class). *Validity period: 14 days from the outbound boarding date
Student discount (target: 2nd class fare)
When boarding a one-way section of 101km or more
Junior high school students can get a 2% discount on second-class fares without needing a student ID. After April 2st, when they complete compulsory education, they can get a 4% discount on second-class fares by presenting a student ID with a photo, or a student enrollment certificate or passenger fare discount certificate (*If you do not present or submit a student ID, the discount will not be applied, regardless of the reason, such as before the entrance ceremony).
*When using the student discount, high school students and above must present their student ID or passenger fare discount certificate.
Group discount (target: passenger fares)
Applies to 15 or more passengers (*excluding the driver if there is car transportation) boarding the same flight on the same section.
・General groups: 1% discount on passenger fares (*1% discount on child fares if there are children)
・Student groups…2% discount on 3nd class fares
Discounts for people with physical disabilities, discounts for people with intellectual disabilities, and discounts for people with mental disabilities.
(Applicable to: Passenger fares, sleeper/Western-style rooms/cabin charter fees, class differences)
・Discount for persons with physical disabilities...Persons with type 1 physical disabilities (*including one caregiver) receive a 1% discount on passenger fares, charges, and class differences, and persons with type 5 physical disabilities receive a 2% discount on passenger fares, charges, and class differences when boarding a one-way distance of 101 km or more. , 2% off for 5nd class fares only.
・Discount for people with intellectual disabilities...Type 1 (*Description in the judgment column is "A") Persons with intellectual disabilities (*including one caregiver) receive a 1% discount on passenger fares, charges, and class differences; Type 5 (*Description in the judgment column is "B") Persons with intellectual disabilities will receive a 2% discount on second class fares only when boarding a one-way journey of 101 km or more.
・Discount for people with mental disabilities…Persons with first-class mental disabilities (*including one caregiver) receive a 1% discount on passenger fares, fees, and class differences, and those with second- and third-class mental disabilities can board the ship on sections of 1 km or more one-way. If you do so, you will receive a 5% discount on 2nd class fares only.
*At the time of boarding procedures, you will be required to present your physical disability certificate, rehabilitation certificate, mental disability health and welfare certificate, or the screen displaying each notebook information using the smartphone app (Mirairo ID), and we will ask you to confirm your identity. (*Physical disability certificate, rehabilitation certificate, and mental disability certificate are limited to those issued by local governments in Japan).
*Those eligible for the child fare cannot be carers.
Discount for rescued persons (*Applicable to: 2nd class fares)
Rescued persons who have submitted a "Passenger Fare Discount Certificate" issued by a designated protection facility, relief facility, etc. at the time of boarding procedures (*one ticket is required per person per section), and rescued persons who are deemed necessary by the Company to be accompanied by an escort. One accompanying person will receive a 1% discount on 1nd class fares.
Refund
When refunding boarding tickets and shipping tickets, the following cancellation fees will be deducted and the refund will be made at the ticketing counter under the following conditions.
Refund fee
◆Boarding tickets that do not specify shipping by sea
During the validity period: 200 yen per item
◆Boarding tickets that do not specify shipping by sea
Up to 7 days before boarding date: 1 yen per item
Until 2 days before boarding date: 10% of the amount written on the ticket
Until before departure: 30% of the amount written on the ticket
After departure: 100% of the amount written on the ticket
*However, if the amount of deduction is less than 200 yen, 200 yen will be deducted.
About services for special and 1st class users
We have created a wireless LAN environment in the special and first class cabins. (*free)
Payment method information
*Board tickets and car ferry tickets can also be paid for by credit card at the port counter.(Credit cards cannot be used on board.)
○ Items eligible for credit card and debit card payments
・Boarding tickets: Can be used to pay passenger fares, sleeping berth charges, Western room charges, cabin charter charges, and bunker price fluctuation adjustment fees.
・Car shipping ticket: Can be used to pay car shipping fees, vehicle width surcharges, and fuel oil price fluctuation adjustment fees.
Note 1) "Kagoshima Shinko" counter accepts a combination of "cash + credit card or debit card"
cannot be selected.
Note 2) Credit cards may not be available depending on radio wave conditions. credit card accepted
If not, please note that you will have to pay in cash.
Note 3) “For customers planning to board the ship from Yoron Island”
Some of the credit card terminals on Yoron Island are out of order, so if you wish to pay by credit card, please
Please complete the procedures at the Yoron Port Passenger Waiting Area during the following hours.
[Yoron → Okinawa (Headquarters/Naha) 12:40-13:20
[Yoron → Okinoerabu Island, Tokunoshima, Naze, Kagoshima] 10:40-11:20
✖ Items that are not eligible for credit card or debit card payments
・Boarding ticket exchange ticket ... However, boarding ticket exchange tickets for the return trip to which "general round trip discount, round trip discount from the island, Amami Islands resident discount (round trip), Amami Archipelago associate resident discount (round trip)" are applied are excluded.
・Automobile transportation ticket exchange ticket... However, the automobile transportation ticket exchange ticket for the return trip to which the "general round trip discount" is applied is excluded.
・Checked baggage fare
・Special baggage fare
・Pet room usage fee
・Things related to cargo transportation
・Things related to unmanned vehicle transportation
・Other items related to travel industry, etc.
▲Refund
<Things you need to bring>
① Refundable tickets (*physical) ・Boarding tickets, car transportation tickets (*refunded after boarding procedures and before departure)
・Boarding ticket exchange ticket, car transportation ticket exchange ticket (*must be within the validity period)
② Credit card or debit card used for payment (physical)
③ Credit card, debit card sales slip (customer receipt)
④ Receipt (*if issued at the time of initial payment)
Note 1) Please note that refunds cannot be made at a port other than the one where the payment was made.
Note 2) When making payments between credit card companies, financial institutions and customers, the timing of each payment may vary.
Please note that there may be a time lag in the billing month.
◆Depending on weather and sea conditions, we may cancel scheduled sailings or change the vessel used, departure/arrival date and time, route, or port of departure/arrival. (*Even during normal operation, due to sudden changes in weather or sea conditions, ports of call and times of arrival and departure may be changed, or the vessel may be forced to abandon port [*unable to call at port and proceed to the next port].)
◆Customers who are receiving medical treatment for illness or injury, are pregnant, or have just given birth may be refused boarding depending on the day's weather and sea conditions. Please let us know at the time of reservation and boarding procedures.
◆Other matters are in accordance with our transportation terms and conditions.
◆Please note that if you lose your boat ticket, car transportation ticket, or exchange ticket, you will need to repurchase it.
◆All cabins are non-smoking. (If you wish to smoke, please use the smoking corner.)
◆Regarding restrictions on the movement of plants: Please note that in order to prevent the spread of pests and diseases, there are restrictions on the removal of sweet potatoes, morning sunflowers, etc. from the Amami and Okinawa archipelago, as well as citrus seedlings and scions from Okinawa Prefecture.