Important notice

Tutorial How to board and enjoy

Click to check the relevant information

Reservation

Make reservation by phone

To make a reservation, please call the number below. Reservations for passengers and vehicles are only accepted by phone starting from one month before the boarding date. (If the same day one month prior falls on a holiday, reservations will start from the next business day.) As seating is limited, reservations may not be available if seats are fully booked.

Marix Line and Marue Ferry operate the Amami-Okinawa route on alternate days. Please ensure to check the operating company for your date of boarding and make inquiries accordingly.

Kagoshima

099-225-1551

Weekdays: 08:30 - 17:00
Saturdays: 08:30 - 12:00
Sundays and Public Holidays: Closed

Tokyo

03-3511-3750

Weekdays: 09:00 - 17:00
Saturdays, Sundays, and Public Holidays: Closed

Okinawa

098-862-8774

Weekdays: 09:00 - 17:00
Saturdays, Sundays, and Public Holidays: Closed

Maximum reservations per phone call:

①Passengers only: Up to 5 seats.
②Manned vehicles only: Up to 2 vehicles. (Includes one seat for the driver per manned vehicle)
③Manned vehicles with passengers: Up to 1 vehicle and a maximum of 1 passengers per vehicle.

①For passengers only
Up to 5 seats

②For manned vehicles only
Up to 2 units. (Includes one driver's seat per manned vehicle)

③If there is a passenger in the manned vehicle
Up to 2 cars and up to 4 passengers per car

Information required when making a reservation:

○Passengers: Boarding date, boarding route, number of passengers (adults, children, infants), class, representative's name, contact information (phone number).
○Vehicles: In addition to the above, please provide vehicle length, vehicle height, vehicle type (freight vehicle or passenger vehicle), etc.

○Passenger
Boarding date, boarding section, number of people (adults, children, infants), class, representative name, contact information (phone number)

○Vehicle
In addition to the above information, please provide the vehicle length, vehicle height, vehicle type (freight vehicle, passenger vehicle), etc.

Please be sure to inform us of any changes or cancellations to your reservation.

If you need to refund your boarding pass or vehicle shipping ticket, please be aware that a handling fee will apply.

Regarding the "Women's Only Room" (※ Ladies' Room):

Women's only room is available at the Second class (Japanese-style room) for departures and arrivals from Kagoshima. If you wish to use this facility, please inform us at the time of booking, during boarding procedures, upon boarding, or during room guidance. (Please note that reservations and guidance may not be available in the event of full occupancy or other circumstances.)
※ Accompanying children (age 0 to those not yet attending elementary school) can also use this facility, even if they are boys.

Internet Reservation

Some boarding tickets can also be reserved through ``WILLER TRAVEL'' and ``Sky Ticket.''

Boarding locations

Passengers General customers

Please fill in the boarding application form provided at the ticket counter at each port with necessary information such as the reservation number.

Submit the completed boarding application form at the counter and make the payment for the fare.

If you do not have checked baggage or special luggage, please complete the boarding procedures at least 30 minutes before departure from each port. Boarding procedures are generally closed 15 minutes before departure. As the ticket counter may be crowded, please arrive with ample time to spare.

※Customers holding boarding passes or exchange vouchers purchased through travel agencies or other agents are also required to complete the same procedures.

Accompanied vehicles For customers who travel with own vehicles

For car transportation procedures, if departing from Kagoshima, the deadline is 2 hours before departure for Amami/Tokunoshima, and 2 hours and 30 minutes before departure for Okinoerabu/Yoron/Okinawa Island.
(*3 hours before departure from late March to early April); for departures from other ports, reservations will be considered canceled if the reservation is not made at least 4 hour before departure.

It is required to present your vehicle registration document during vehicle shipping procedures. Additionally, if the cargo exceeds the length of the vehicle, additional charges based on the actual length will be applied.

Checked baggage, special baggage, and pet rooms

Please apply for the usage after boarding procedures, and payment is limited to cash.

Customers using checked baggage, special baggage, and pet rooms should complete their own boarding procedures at least 1 hour before departure in Kagoshima and 30 minutes before departure at other ports.

The boarding and car shipping procedures at Kagoshima Shinko Port are conducted at the "Amami-Okinawa Ferry Terminal" 3F, while the checked baggage and special baggage procedures are conducted on 1F of the same terminal.

About the ships